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Shipping & Returns

Shipping

 

Delivery: We only ship to Thailand at this time

 

  • Free Shipping in Bangkok: 2-4 working days

  • Other province: All orders THB 1,500 or more for free shipping: 3-6 working days

 

 

Return Policy Rules and Exceptions

 

With our simple returns process, you can shop online worry-free.

  • Start the return process within 15 days of receiving your item.

  • We will only accept items in new, unworn, and non-altered (including sizing) condition. We thoroughly inspect all jewelry and accessories items before your refund is issued.

  • We inspect all returned items and will refund you based on the condition of the item.

  • We will refund the full cost of the merchandise and shipping charges if the return is a result of our error or defective product.
     

If there are mistakes with your order, or products arrive defective/damaged at the time of receipt,

we’ll make it right by:

  • Sending you replacement parts or accessories 

  • Replacing the product or Issue a refund

  • Jewelry or accessory with a value THB 3,000 or more should be sent separately, with only one item per package.

  • If the product is not defective, return shipping fees will apply and/or a partial refund may be issued

How to Return an Item

Leave us the message and your receipt via email: cherinadded@gmail.com or LINE contact: 0970302008
We will get back to you as soon as possible.

 

Exceptions (NO Refund)

  • Falls outside Cherinadded’s Jewelry & accessory 15days Return Policy.

  • Wear blemishes damage

  • Damaged jewelry and accessory movement due to inappropriate wear or use.

  • Items do not match your personal lifestyle

  • Missing original box or case.

  • Missing significant parts, links, or accessories.

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